Frequently Asked Questions

How long will my tea stay fresh? 

As long as it is properly sealed and kept out of the sun, tea should maintain its freshness for a year, after which it will start to be less flavorful

How should I store my tea?

We recommend you store your tea in an air-tight container, such as our sealed bags, and keep it out of the sun, such as in your pantry.

Does tea expire?

No, tea does not expire. Though after a year, it will begin to lose some of its freshness and flavor, and will brew a lighter cup.

Is your tea organic? 

We have both conventional and organic teas available. Each tea will say its status on its product page.

Why isn't all of your tea organic?

We carefully source and quality check all of our teas to bring the best quality nd best tasting teas to our customers. Sometimes this means that the tea will be conventional rather than organic. 

 How much caffeine is in a cup of tea?

Caffeine amount varies depending on the type of tea you are steeping. In an 8oz cup of tea, using 1 tsp of tea: 

  • Black Tea: ~50mg
  • Oolong Tea: ~40mg
  • Green Tea :~ 25mg
  • White Tea: ~12mg
  • Herbal Tea: No Caffeine

An easy reference tool can be found in the Tea Leaf rating system on the product page of the tea. The more leaves the higher levels of caffeine!

How should I steep my tea?

Steeping method varies depending on the type of tea you are steeping. 

  • Black Tea: use 1tsp in 208°/Boiling water for 3-5 min
  • Oolong Tea: use 1tsp in 185° for 3-5 min
  • Green Tea:  use 1tsp in 175° for 1-3 min
  • White Tea:  use 1tsp in 185° for 1-3 min
  • Herbal Tea:  use 1tsp in 208°/Boiling water for 5 min or longer.

we do recommend that if you want a stronger cup of tea, increase the amount of tea used, not the amount of time steeped. 

How many cups of tea will a regular size bag give me?

If you are using our recommended 1 teaspoon per cup of tea, one regular bag will give you 40-45 cups of tea.

How many cups of tea will a sample size bag give me?

If you are using our recommended 1 teaspoon per cup of tea, one sample sized bag will give you 5-10 cups of tea.

Are your teas vegan?

While majority of our teas are vegan, a few of our Bazaar Blends do contain dairy products. We recommend you check the ingredients we have listed in the product page of each tea.

How to make a tea latte.

There are a few ways to make a fabulous tea latte! 

The first way is to make a concentrate with your tea, using one tsp to every 4 ounces of water and brewing for the normal amount of time you would for that tea. Then you top it off with steamed milk and and sweetener to taste!

The second way is to brew your tea in the milk. you can do this by using a little bit of hot water to wake up your leaves, and then steaming the milk and brewing it like you would a tea. You might want to add a little more tea with this method, depending on your strength preference.

and most importantly! have fun with it, if you post your fabulous tea-creation remember to tag us in it @teabazaarca! Check out our page as well for more Tea Tips and recipes!

How to make iced tea.

We recommend for green, black and oolongs you cold brew your iced tea. For your herbal teas, or if you want your tea quickly, we recommend you brew your tea with twice the amount of tea for the recommended amount of time for your tea type, before pouring it over a full cup of ice. This method will insure that even after the ice melts your ice tea will be strong and flavorful! 

Check out our Instagram page as well for more Tea Tips and recipes!

How to cold brew your tea.

We recommend that for your perfect cold brew you use 1 teaspoon per 6-8oz of water, and leave it in the fridge for 6+ hours. When you come back to it, it will be delightfully strong, cold, and with no bitterness!

Check out our Instagram page as well for more Tea Tips and recipes!

Can I cancel or modify my order?

We understand that mistakes happen, if you'd like to cancel or modify your order we request that you contact us immediately or within 24 hours.

How do I know when my order ships?

We will send you an email with your tracking code once we process your order. While we try to process and package each order as quickly as possible, a 5-7 day processing time is average. 

Can I use multiple discount codes?

The discount codes are already calculated for larger purchases. Please visit our Discount Codes page to see exactly what great savings your purchase qualifies for! you can combine CDB discount codes, and regular bag codes. The FREESHIP discount is applied automatically.

How do I return items?

 We’ll gladly accept tea or merchandise in its original packaging purchased on or at a retail location. If you’d like to make an exchange or return please email within 45 days of receiving your product. If you have anymore questions you can visit our Returns & Exchanges page.

Can I return opened tea?

You can return tea, as long as it has not been used and is in its original packaging.

How long will it take for my tea to arrive?

Once your tea is packaged you will receive an email with a tracking number from the carrier that will let you know the timeline for your order's arrival.

Do you ship internationally?

Currently we do not ship internationally, though it is something we are working towards as we grow.

Do you accept or sell gift cards?

We are currently in the process of releasing gift cards. So stay tuned for when we release them!

How long does it take for a refund to process? 

We value your time, so we try to process your orders as quickly as possible, but we recommend expecting a 5-7 business day processing time.

How do I send a gift?

Our teas make lovely gifts. If you'd like to include a note, please place it in the special instructions box at checkout.